Club Hub Membership FAQs

Looking to promote your children’s activity business and reach more local families? Club Hub Membership helps children’s activity providers, clubs, classes, holiday camps, tutors, party entertainers and franchises increase their visibility online through the UK’s leading children’s activities directory. Whether you’re a new business looking for your first enquiries or an established provider wanting to improve your search engine rankings, generate more leads and connect with parents actively searching for activities, Club Hub Membership offers a range of affordable options to support your growth. Below you’ll find answers to our most frequently asked questions about Club Hub Membership, listings, pricing, SEO benefits, franchise memberships, awards, networking events and more.

Potential Members

Who is Club Hub for?

Club Hub is for children’s activity providers, clubs, classes, holiday camps, party entertainers, tutors, franchises and family-focused businesses looking to increase their visibility with parents and carers across the UK.

What results can I expect?

Results vary depending on your location, activity type, competition and how complete your listings are. Members benefit from increased online visibility, enquiries from parents, improved search engine presence and access to additional promotional opportunities. We do have over 350 reviews on Trustist.

What are your latest stats?

• Established in 2016
• Over 1 million visitors annually
• Over 3 million pageviews annually
• Over 100K leads annually
• 99.99% UK based traffic
• 78.6% Organic Traffic (Web Search Engines)
• 11.8 Average Organic Position
• 56 Domain Authority
• 33.3 million Google Impressions annually
• 20K Followers on Instagram
• 20K Followers on Facebook
• Over 350 verified reviews on Trustist

Which membership is right for me?

We offer Bronze, Silver and Gold memberships to suit different business needs and budgets. Each level includes different benefits and promotional opportunities. You can compare memberships on our membership page.

How much does it cost?

• Free for registered charities
• Bronze Membership: £49 per year
• Silver Membership: £99 per year
• Gold Membership: £249 per year

All prices include VAT and are charged per children’s activity provider or franchisee.

What is included?

Membership includes directory listings, increased online visibility, access to member opportunities, networking, awards opportunities and additional promotional options depending on your membership level.

What additional benefits do members receive?

Members can access exclusive publicity opportunities, awards entry opportunities, collaborations, training resources and member-only communications.

I already advertise on social media. Why do I need Club Hub?

Social media helps you engage with your audience, while Club Hub helps parents actively searching for activities discover your business through our directory and search engines.

I’m a new business. Is Club Hub right for me?

Absolutely. Many members join when starting out to increase visibility, improve their online presence and reach local families.

How many listings can I add?

You can add multiple listings and venues depending on your level of membership. Each location should be added as a separate listing.

How does Club Hub work for me as a franchisor?

Franchisors can manage multiple franchisee listings through one account. Franchisees can also be given access to update their own listings. Membership is charged per franchisee. Please contact us to arrange this for you.

Do you offer discounts for franchises with multiple franchisees?

We offer dedicated support for franchisors managing multiple franchisee listings. Please contact us to discuss your franchise structure and we’ll recommend the most suitable membership option.

Can Club Hub help me optimise my listings?

Yes. We provide guidance on categories, keywords, images and content to help your listings perform as well as possible.

Do I need a website?

No. However, having a website can help parents learn more about your business and may improve enquiry conversions.

How quickly will my listing go live?

Please allow up to 24 hours for our team to review and publish your account and listings.

Can I track enquiries?

Members can track enquiries through their Club Hub Dashboard. All enquiries are directly from parents through their listings. We recommend tracking these through your own systems.

Does Club Hub manage bookings?

No. Club Hub connects parents with providers but does not manage bookings or payments.

How does Club Hub help my SEO?

Club Hub listings can improve your online presence by providing additional visibility, relevant backlinks and opportunities to appear in search engine results. We have a domain authority of 56.

Will my listings appear on Google?

Yes. Club Hub listings are indexed by Google and can appear in search results, depending on search terms and competition.

Can I link to my own website?

Yes. Members can add website links to direct parents to their own websites for further information or bookings.

Do Club Hub listings provide backlinks?

Yes. Listings can include one link to your website or booking page helping support your overall online presence. This is included in Silver and Gold membership and can be an add-on for Bronze Members.

Can I advertise online classes?

Yes. Online classes can be listed within the directory.

Can I cancel or upgrade later?

Yes. You can upgrade your membership at any time and contact us if you wish to discuss changes to your membership.

Why should I choose Club Hub over other directories?

Club Hub is the UK’s largest children’s activities directory, helping parents discover classes, clubs, camps, tutors, party entertainers and family activities across the country. Established for over 10 years, Club Hub has built a strong reputation within the children’s activities industry and offers exceptional online visibility for members.

Our directory benefits from strong SEO, high search engine rankings and millions of annual page views, helping your business appear in front of parents who are actively searching for activities in their local area. Alongside directory listings, members also benefit from publicity opportunities, awards, backlinks, training resources and a trusted platform used by families throughout the UK.

Current Members

I can’t access my account

If you have forgotten your password, select “Forgot Password” on the login page and follow the instructions sent to your email address. If you still have issues, please contact us.

Can I cancel or upgrade later?

Yes. Please contact us if you would like to discuss upgrading, downgrading or cancelling your membership.

Can I change my membership level mid-year?

Yes. You can upgrade your membership at any time to access additional benefits and publicity opportunities. Please contact us and we’ll be happy to help.

How many listings can I add?

You can add multiple listings and venues depending on your membership level. Each location should be uploaded separately.

Where can I check my renewal date?

Your renewal date is listed on your Club Hub dashboard.

What happens if I forget to renew?

We send renewal reminders before your membership expires. If your membership lapses, your listings may no longer receive the benefits of membership and could be removed from the directory until renewed.

Can I have multiple users accessing one account?

Yes. Many businesses and franchises share access to a Club Hub account. We recommend ensuring login details are stored securely and updated when staff changes occur.

How do I edit my listings?

Visit your dashboard and click the pencil icon on the listing you wish to edit. Published listings update automatically once saved.

How quickly will my listing go live?

Please allow up to 24 hours for new listings to be reviewed and published.

How can I upload multiple locations?

Create a listing for each location. You can use the clone function to duplicate an existing listing and then edit the details that differ.

What does the pause button do on my listing?

If you have a listing that you don’t want to be live on the directory at the moment, simply click the pause button within your dashboard. This will automatically remove the listing from the directory until you’re ready for it to go live again. When you would like the listing to reappear, click the play button and it will be added back onto the directory.

I don’t have a venue. How should I complete my listing?

If you are a party entertainer, mobile provider or similar business, enter your home town or business address and explain your coverage area within the description.

What can I do if my pricing varies?

Please enter a price range, for example £5–£10.

Can I advertise online classes?

Yes. Select the online classes category when creating your listing.

Can I add holiday camps as well as weekly classes?

Yes. You can advertise holiday camps, workshops, events, online classes and weekly classes. Each location or activity can be added as a separate listing where appropriate.

How do I update seasonal information or term dates?

You can update your listings at any time by logging into your dashboard, editing the relevant listing and clicking save. We recommend keeping seasonal information, holiday camp dates and term dates updated regularly.

Features

How do people contact me?

Parents can contact you directly through the information provided within your listing.

Can I track enquiries?

Enquiries are sent directly to you, allowing you to track them through your own systems and on your Club Hub dashboard.

Does Club Hub manage bookings?

No. All bookings and payments are handled directly by the activity provider.

Do I have to add a video link?

No. Video links are optional and only available to Silver and Gold Members. If you do not have a YouTube or Vimeo link, simply upload an image instead.

How can I add my Trustist code?

Request your Trustist code from Trustist and paste it into the Trustist code field when editing your listing.

How do parents leave reviews?

Parents can leave reviews through your platforms such as Google, Facebook or Trustist. If you use Trustist, you can display your review rating on your Club Hub listings by adding your Trustist code.

I want to advertise a discount code or free trial

You can include discount codes, introductory offers and free trials within your listing description or pricing information.

Growing Your Reach

How can I reach more parents and carers?

Select all relevant categories, upload high-quality images, include detailed descriptions and keep your information up to date.

How does Club Hub help my SEO?

Club Hub listings provide additional online visibility and help search engines understand what services you offer and where you provide them.

Will my listings appear on Google?

Many listings are indexed by search engines and can appear in relevant search results.

How can I make my listing stand out?

Use a clear business name, strong description, vibrant images, relevant categories and add a video where possible.

Can I feature my business on the homepage or newsletter?

Yes. We offer a range of additional publicity opportunities including featured listings, newsletter promotions, blog features and social media publicity. Please contact us to discuss the options available.

Technical Issues

The pin on Google Maps isn’t right

Please contact us and we will review the location on your listing, as accurate mapping is important for local searches.

Awards & Events

What are the Club Hub Awards?

The Club Hub Awards celebrate excellence within the children’s activities industry and recognise outstanding providers, franchises and businesses.

Who can enter the Club Hub Awards?

You need to be a Club Hub member to enter the Club Hub Awards.

Is there a cost to enter the awards?

There is a small fee for Charity and Bronze Members but entry is included for Silver and Gold Members.

Is there a cost to the event?

Yes, you will need to purchase a ticket to attend the yearly Club Hub Event.

Can non-members attend Club Hub events?

Yes, both members and non-members can attend the Club Hub Event, although member pricing may apply.

How do I hear about the Club Hub Event and Awards?

Subscribe to Club Hub communications, follow our social media channels and regularly visit our website for the latest updates.

Final Thoughts on Club Hub Membership

Ready to grow your children’s activity business? Join the UK’s largest children’s activities directory and put your classes, clubs, camps and events in front of parents actively searching for activities in their local area. With excellent SEO, strong online visibility, publicity opportunities and a supportive community, Club Hub Membership can help you attract more enquiries and grow your business. If you have any questions, please get in touch – we’d love to help.